Community Guidelines

Community guidelines

Clear rules to keep the knowledge base trustworthy. They are not restrictive for control's sake: they exist to protect community knowledge from abuse.

What to do

  • Cite official sources whenever possible (BI, LTO, PSA, embassies).
  • Note the date and the office or city where you experienced the process.
  • Be respectful and constructive with other contributors.
  • Distinguish between verified information and personal experience.
  • Flag changes (fees, requirements, offices) in the edit summary.

What not to do

  • Self-promotion or lead capture inside the guides.
  • Deleting useful content without justification and without proposing an alternative.
  • Copying copyrighted content without attribution.
  • Vandalism, spam or misleading links.
  • Deliberately false information about official processes.

Contributor trust levels

The more you build, the more trust you earn. The system is transparent, not opaque.

New

Freshly created account. Edits go to the moderation queue.

Member

Previously accepted edits. Lighter moderation.

Trusted

Strong track record. Faster edits, can suggest on locked pages.

Veteran

Rollback, page locking and moderation tools access.

Report

Any user can report an issue. Moderators review it.

Page locking

Highly consulted or sensitive guides can be locked; changes are suggested instead.

Rollback

Veterans and moderators can revert vandalism in one click, with audit trail.